Bengaluru - April 28, 2022: The Flipkart Group today announced that its supply chain arm, eKart Logistics, will now offer its end to end supply chain solutions (including logistics and warehousing) to brands, platforms and small and large businesses across the country. This move externalises its expertise and tech-enabled infrastructure to help businesses seamlessly connect with their customers.

Established in 2009, eKart is a pioneer in India's e-commerce supply chain and logistics industry. With its externalisation, eKart will now offer brands, platforms, and businesses end-to-end supply chain management, including dropship, inventory management, distribution, aggregation, and more, built on years of extensive experience.

In addition, through Jeeves – the services arm of Flipkart, it will provide end-to-end solutions (including installation, demo & repair services) for the after-sales needs of brands through its expert network of technical workforce across India. By supporting businesses and managing the end-to-end cycle of fulfillment and after-sales seamlessly, eKart and Jeeves will enable brands and businesses of all sizes to focus on functions that are core to innovation and growth.

eKart's Capabilities and Technology

eKart today has a growing network of Fulfillment Centers, Mother Hubs or sortation centers, and thousands of delivery hubs across the country, currently delivering close to 100 million shipments a month. The business will extend its capabilities to small and medium businesses providing a trusted partner to their logistics requirements.

It leverages the best made-in-India technologies, including:

Cross-belt sorters and automated guided vehicles to automatically sort shipments based on the pincodes.

Robotic arms.

Automated packaging.

Address intelligence for accurate and faster movement of shipments across the value chain.

The suite of services provided by eKart includes:

Cash on Delivery.

QR based payment.

Open Box delivery.

Tech-visit and re-inventorization.

Commitment to Sustainability and Social Responsibility

Through its operations, the business employs more than 200,000 people directly or indirectly.

eKart has a vibrant and strong women workforce, with specified shifts and operations run exclusively by women. The company has a program called Vividhta that enables the active participation of women in its supply chain.

eKart also provides opportunities for people with disabilities to be meaningfully employed in the company.

Environmental sustainability is core to eKart's operations and includes:

Commitment to a 100% transition to Electric Vehicles by 2030.

100% green packaging.

Moving towards solar energy for new facilities.

The repair and refurbishment operations of Jeeves help eliminate electronic waste from the ecosystem.

About the Flipkart Group

The Flipkart Group is one of India's leading digital commerce entities and includes group companies Flipkart, Myntra, Flipkart Wholesale, Flipkart Health+ and Cleartrip. The Group is also a majority shareholder in PhonePe. Started in 2007, Flipkart has a registered customer base of more than 400 million, offering over 150 million products across 80+ categories. Flipkart is known for pioneering services such as Cash on Delivery, No Cost EMI and easy returns.

For more information, please write to media@flipkart.com.