supply chain

At Flipkart’s delivery hubs in Siliguri,West Bengal, and Gangtok, Sikkim, women in supply chain roles are at the heart of action. From addressing customer concerns to coordinating deliveries, days are fast-paced and demanding. With the region’s terrain and long routes adding to the mix, every challenge requires a patient touch. Ashika Rai and Sunita Kumari Rajak share how empathy and determination keep operations moving and customer trust strong.